Mobility Center of Excellence – Mobility Center of Excellence Team Website

Evolving Native Mobile Accessibility at KP

Evolving Native Mobile Accessibility at KP March 2023: Article by Joseph A Humbert, Mobile Accessibility Lead Where we have been Kaiser Permanente Digital (KPD) has been committed to supporting and improving native mobile accessibility for a long time. This commitment stems from multiple goals within KPD. Improving user experience has become a core goal and motivating factor in many of the systemic changes taking place in KPD. Accessibility is an important part of the user experience. The member usage trends have shown that members are more frequently accessing their health information through KP’s mobile website and mobile applications (apps). The more members that use internally developed KP mobile apps and other third-party

2022 Workforce Portfolio

2022 Workforce Portfolio February 2023: Article by Maranda Smith, MCoE Workforce Portfolio Manager Background The Workforce Portfolio consists of a suite of applications used by the KP Workforce. Although our providers are employees, apps within this portfolio can be used by anyone else in the workforce as well. Some example applications include but are not limited to Microsoft 365, Teams, Salesforce, RPM, and ServiceNow. Metrics – Intakes: 69 (18% of all MCoE engagement intakes in

2022 MCoE Year in Review Overview

2022 MCoE Year in Review Overview February 2023: Article by Michelle Watson, MCoE Provider Portfolio Manager and Ken Ballinger, MCoE Engagement Manager Contributing to KP Digital’s objectives and key results with increasing appointments booked online, prescriptions ordered online, and online payments, the need for mobile apps to deliver improvements to our members, work efficiently, and deliver quality care is ever increasing. The MCoE plays a key part of this delivery and the 2022 activities below

2022 Consumer Portfolio

2022 Consumer Portfolio February 2023: Article by Jenny Lo, MCoE Consumer Portfolio Manager Background The Consumer Portfolio includes member-facing MCoE certified apps used by our KP members. These apps are custom developed and designed here at Kaiser Permanente or may be apps carefully reviewed and selected from the App Store and/or Google Play with our members in mind. By the numbers The consumer portfolio was quite busy in 2022 with the custom app releases as

2022 Provider Portfolio

2022 Provider Portfolio February 2023: Article by Michelle Watson, MCoE Provider Portfolio Manager Background The Provider Portfolio includes apps used in a clinical setting by providers. The MCoE certifies a wide range apps from communications to direct patient care. By the numbers The provider portfolio had an increase in app certifications this year and is slowly growing in releases, mostly due to custom apps having a steady cadence of updates. 2022 memorable mobile provider apps

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