Business Partners – Mobility Center of Excellence Team Website

KP LanguageConnect Connects and Delivers

KP LanguageConnect Connects March 2022: Article by Tat Fong, Northern California Business Information Office and Nirupama Deshpande, Practice Leader, Language Access, Kaiser Foundation Health Plan, Inc. Language access and care quality At Kaiser Permanente we strive to provide high-quality care and service for all of our patients. We know that patients experience fewer health complications when caregivers or interpreters speak with them in the language they understand best. Research shows that people with limited English

MSSA Innovates 11th Annual Conference

MSSA Innovates 11th Annual Conference March 2022: Article by Ana Ortega & Antonio Fernandez, Innovation Consultants Future forward On January 20, 2022, the Marketing, Sales, Service & Administration (MSSA) Innovates team hosted their 11th annual innovation conference, featuring presentations from KP leaders (Arthur M. Southam, MD, Executive Vice President, Health Plan Operations, and Chief Growth Officer & Prat Vemana, Senior Vice President & Chief Digital Officer), and over 40 KP innovators and teams who presented

Health Plan Product, Service and Administration’s Service Influencers

Health Plan Product, Service and Administration’s Service Influencers September 2021: Article by HPPSA’s Organization Effectiveness Team: Jennifer Robinson, Director; Stephanie Beals, OE Consultant; Adrian Jefferson Chofor, Ops Specialist Service Values and Behaviors Early in 2021 Health Plan Product, Service and Administration (HPPSA) introduced our Service Values and Behaviors to the HPPSA community as part of our Effortless Experiences Events. These events, led by HPPSA leaders and Service Influencers, familiarized all teams with our Service Values.

MCoE Cert Update 2020-Q3

MCoE Certification Program: Q3 2020 September 2020: Article by the MCoE Certification Managers Check out our Q3 2020 Program Update to see the latest in data on how our services are helping our business partners across KP. Learn more about the Certification program here. Thank You To download this infographic, please visit our website. Thank you for reading this article by the MCoE Certification Managers. Thank You Thank you for reading this article. Please take

The MCoE Download Special Edition :: COVID-19 Mobility Updates

Business and IT partners, email MCoE-Comms@kp.org to subscribe. The MCoE Download *COVID-19 Special Edition* May 2020 Please share this newsletter to inform your team about mobility updates. In this special edition of the MCoE Newsletter, you will learn about mobile apps, features, and releases now available that provide timely COVID-19 related information, guidance, and support for members, providers, and the workforce. Express Check-In App Enhancements Now Include COVID-19 Messaging Members using the Express Check-In web

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