Mobility Center of Excellence
Mobile Shared Devices March 2023: Article by Endpoint Engineering, End User Services, Enterprise Business Services – IT Operations David Fletcher, Hazem Elsawaf, John Jacobson, Ryan Demski, and Todd Olyowski Background Instead of issuing an iPhone or iPad to each employee, some departments retain a small set of devices that stay within the department for all to use. These devices are set up differently to facilitate shared use. This solution requires steps to be taken before
2022 Workforce Portfolio February 2023: Article by Maranda Smith, MCoE Workforce Portfolio Manager Background The Workforce Portfolio consists of a suite of applications used by the KP Workforce. Although our providers are employees, apps within this portfolio can be used by anyone else in the workforce as well. Some example applications include but are not limited to Microsoft 365, Teams, Salesforce, RPM, and ServiceNow. Metrics – Intakes: 69 (18% of all MCoE engagement intakes in
2022 MCoE Year in Review Overview February 2023: Article by Michelle Watson, MCoE Provider Portfolio Manager and Ken Ballinger, MCoE Engagement Manager Contributing to KP Digital’s objectives and key results with increasing appointments booked online, prescriptions ordered online, and online payments, the need for mobile apps to deliver improvements to our members, work efficiently, and deliver quality care is ever increasing. The MCoE plays a key part of this delivery and the 2022 activities below
2022 Consumer Portfolio February 2023: Article by Jenny Lo, MCoE Consumer Portfolio Manager Background The Consumer Portfolio includes member-facing MCoE certified apps used by our KP members. These apps are custom developed and designed here at Kaiser Permanente or may be apps carefully reviewed and selected from the App Store and/or Google Play with our members in mind. By the numbers The consumer portfolio was quite busy in 2022 with the custom app releases as
2022 Provider Portfolio February 2023: Article by Michelle Watson, MCoE Provider Portfolio Manager Background The Provider Portfolio includes apps used in a clinical setting by providers. The MCoE certifies a wide range apps from communications to direct patient care. By the numbers The provider portfolio had an increase in app certifications this year and is slowly growing in releases, mostly due to custom apps having a steady cadence of updates. 2022 memorable mobile provider apps