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Operations Gate


The Operations Gate ensures that the app has a support model, user documentation, and a communications plan. Custom applications and apps managing sensitive data (such as PHI, MRN, & other patient information) will require a review by TRO’s Cyber Security team and must obtain a KP IT Application and Technology Lifecycle Analysis System (ATLAS) ID .


  • During the Operations gate review, MCoE works collaboratively with you to develop a one-page overview of your Support Model.
  • Class A app owners also need to provide a copy of their more detailed Support & Administration Document , and MCoE works with them to start the ATLAS ID process.


For MCoE Certification to be awarded, the app must complete the Operations gate requirements.

Service Level Objective

5-10 Business Days

Learn about our other Certification Gates