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Operations Gate

Background

The Operations Gate ensures that the app has a support model, user documentation, and a communications plan. Class A production apps also must get a KP IT Application and Technology Lifecycle Analysis System (ATLAS) ID .

Output/Requirements

  • During the Operations gate review, MCoE works collaboratively with you to develop a one-page overview of your Support Model.
  • Class A app owners also need to provide a copy of their more detailed Support & Administration Document , and MCoE works with them to start the ATLAS ID process.

Approval

For MCoE Certification to be awarded, the app must complete the Operations gate requirements.

Service Level Objective

5-10 Business Days

Learn about our other Certification Gates